Close More Deals With A – Website & Marketing System

Built for Contractors

Your website, listings, reviews, ads, and follow-up — everything runs on its own. And you won't have to pay four companies to manage those things for you.

Here is the truth

No one keeps business cards in their drawers anymore

If you are still running your business on crossed fingers, an outdated website, a Google listing with the wrong number, and Google reviews left to chance… You are losing clients and money. Lots of it. Umami Web Designs builds one connected web design and contractor marketing system. Your website, listings, reviews, ads, and follow-up - everything runs on its own. And you won't have to pay four companies to manage those things for you.

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Digital Solutions

Who We Are

I’m Johnny Tran, a Calgary entrepreneur who has been building and running businesses in this city for over 20 years. From growing a startup with a $1,000 loan into a North American company, to founding multiple tech ventures, I’ve lived the reality of what it takes to compete and grow as a small business owner. I know firsthand that getting noticed is one of the hardest parts of running a business, and that’s exactly why I started Umami Web Design.

More About Us

to Show Up Where  Customers Are Looking

Simple Web Design & Marketing System

A Professional Website

We create a website that sends customers directly to you. The second someone fills out a form, you get a text on your phone. A customer ready to talk, right on your screen.

Mobile-friendly

More than 80% of searches happen on phones. We make sure that your website works on every device and screen size.

Fast loading website

We build a website that loads in less than 3 seconds, so that you don’t lose the customer.

Professional photos

Your website will show photographs of your actual work and smiling team members. No stock images. Customers want to know who will show up when they call you.

Real Testimonials

We highlight your best reviews. And help you respond properly to the bad ones. Builds trust in both cases.

Local SEO & Online Presence

If someone in your city searches for your services and you are not there, that job goes to your competitor.

Your business, listed everywhere

We put your business on 70+ directories. Google. Yelp. Bing. Apple Maps.

Correct contact information

A wrong phone number on one site can cost you precious leads. We make sure every listing is correct. You update something, it updates everywhere.

Near me searches

Local searches with buying intent have grown over 500%. When people are looking for contractors near them, they have solid intent, and are most likely to hire you.

Google business profile and local SEO

Now, this might take some time. A couple of months, maybe, but we will make your business show up on Google without paid ads.

Missed a Call? Instantly Text Back!

You cannot answer every call when you are on a job site. But what you can do is…

Set automatic text-backs

The second you miss a call, we send an automated text to that person on your behalf so that it doesn't look like you're unavailable.

Converse with your customers 24/7

The conversation should begin before they get a chance to think about calling the next contractor on the list.

Be available all night for your customers

Some customers will call at night. They get a text back, too. Your business must never sleep, even when you do.

Hold them until you’re ready to talk to them

The lead got a text and will stay in your pipeline. You wake up with an inquiry instead of a missed opportunity.

Self-Propelling Marketing & Campaigns

Most contractors hesitate to contact their customers again. But not asking for referrals and repeat orders, well, that’s a lot of money left on the table.

Ready-made marketing campaigns

One click, and your marketing campaigns are set up and ready to ask for referrals.

Get More Referrals

We automatically reach out to your past customers and ask them to send friends and family your way. More work without spending a dollar on ads.

100% automated process

Turn on your marketing campaigns once, and you won't need to touch them for a long time… no manual notes, no emails, no scheduling.

Bring Customers Back

It doesn't require a marketing team to check in with your past customers and promote seasonal offers. They go out automatically with return customer campaigns.

Know What People Are Saying About You

Your reputation is not just based on your Google rating, but reviews on every platform, complaints you forget to respond to, and outdated listings.

All Reviews in One Place

If you hate complicated systems, don't worry. We can pull reviews from every platform into one dashboard. It will take 2 minutes to respond to a week’s worth of comments.

Review Management

Never miss an important review - read them, respond to them, and move on to the next job. No need to struggle with 5 apps at once.

Show Customers That Your Business Is Active

Google also thinks that responding to reviews is cool. It tells everyone your business is active and ramps up your lead generation by 200%.

One Dashboard. Everything in It.

One login, and you can view your reviews, listings, campaigns, ad results, and automated messages all in one place.

No Marketing Degree Required

We know you are very busy. A contractor who has lots of business to do. All you need to do is check your phone to run your marketing system.

Run It From Anywhere

On the job site. In a cafe. At home among family. Check your leads, read a review, respond to a customer, all from one dashboard.

Five-Star Reviews On Autopilot

Most contractors feel shy/awkward asking for reviews, but most customers would be happy to leave you a five-star review. You just need a system that does it automatically for you.

Automatic review funnel

It sends simple messages to ask for reviews. Happy reviews go to your Google page. Unhappy reviews are sent to your private inbox until you resolve them.

Gentle reminders

Our automatic reminders go out for a few weeks, because life happens, and people might forget to leave a review.

We stop before the customer is annoyed

Sometimes, a customer will not give a review no matter what. But that’s okay. We won't bother them lest they hesitate to come to you in the future.

Recent Projects

Designed with passion

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All Projects

What Working With Us Looks Like

How It Works

01

Book a 15-minute call
Kind of like a sales call, yes. But we hate that word, it makes us sound salesy, so let’s call it a demo
all. We'll answer your questions, tell you how happy our past clients are with our work, and show you real results and records!

02

We Grab Our Coffees And Get To Work
It takes us 6 to 8 business days to create your new website and contractor marketing system. But before that, we will ask you to fill in your business details into an onboarding form.

03

We Walk You Through Your System
In a 20-minute launch call, we will explain how your new website and marketing system works. And ensure that it is not as difficult and scary as it sounds. Straightforward system for straightforward people!

We Work With  Hardworking Contractors Who Put Their Clients First

Who We Work With

Umami Web Design serves medium to enterprise-level contractors across Canada and North America, primarily in the trades:

Roofing

HVAC

Plumbing

General Contracting

Landscaping

Hardscaping

Remodeling

Painting

Flooring

Siding

Windows and Doors

Pressure Washing

Deck and Patio

Pool Construction

Paving

Tree Service

Pest Control

Moving Companies

Home Building

and more.

What Working With Us Looks Like

How It Works

We create a handy-dandy system

Your website, ads, organic marketing, reviews, listings, and follow-ups are all present in one simple platform.

Top-level marketing at a local business price

Since we love to build a loyal clientele, the tools we offer are affordable for everyone, from a two-truck operation to a 50-person contracting firm.

No contracts

Because we are confident that if the web design and marketing system works, you’ll stay with us for a long time.

Constant support

We don’t disappear after handing over your website and marketing system. We make sure that the platform delivers results as we promised. 

Regular improvements

We frequently update our marketing systems and web design strategies so that you can get your money’s worth.

We have proof

We don’t ask you to take things at face value. We show you live client accounts, real results from contractors before you, and testimonials so that you can make a decision.

Client Reviews

What our clients think

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Trusted by

100+ satisfied clients

100+

Here are your answers!

We Know You Have Questions

Results depend on the scope of marketing and advertising. They also depend on your trade niche, how long you have been operating, how much money you are spending on service shops and paid advertising, the quality of your work, and whether you commit to using the system. We will not make false promises and tell you that you will gain clients overnight, but we can guarantee that if you use our system consistently from day one, you will see better results in a shorter time.

We put forward your five-star reviews to impress new customers, we ensure that your website shows up on Google to turn visitors into customers, we automate responses that grabs a new lead in seconds, we make you look extremely professional in front of your competition, we help you stay in touch with past customers through regular check-ins, we ask happy customers to refer your company to their friends, and we automate the repetitive stuff so that you can use your free up time to run your business.

Of course. Every website we build is set up with SEO best practices for Google. We do it through keyword research, meta tags, header structure, SSL certification, mobile optimization, blogging, and social media (if you ask us for it), Google My Business reviews, and Google Speed Score. We set up your Google Business Profile and ensure that your listings are consistent across 70+ directories, which promises great local rankings.

Since the platform and all the features inside it are part of our membership, you will lose access to them. You deserve to know what you are signing up for, that is why we will be straight with you. If you cancel, you lose access to everything we built – your website, automations, dashboard, campaigns, etc.

Referrals are the best, but they are also unpredictable. The contractors who build a solid website while referrals are strong are the ones who don’t panic when referrals slow down. On the other hand, if one new customer is worth $500 to your business, you only need two or three new customers from your website to cover the cost of the whole system for the year. The system makes referrals regular and easier to generate. It is like a stable second source of leads that runs regardless of what word-of-mouth is doing in any given period.